Website Terms & Conditions

These Terms & Conditions (Terms) govern your access to and use of the Finvestor website, tools and content (Site). By using the Site you agree to be bound by these Terms and our Privacy Policy.

1. Who we are

Finvestor provides mortgage and finance broking services and general information about lending and related topics. We are not a lender. Any credit assistance we provide will be documented in a Credit Guide and Credit Proposal at the appropriate time.

2. General information only

Information on this Site is general in nature and does not take into account your objectives, financial situation or needs. It is not legal, tax or financial advice. Before making any decision you should consider whether the information is appropriate for your circumstances and, where appropriate, seek independent advice.

3. Eligibility & acceptable use

1. You must be at least 18 years old to engage our services.
2. Use the Site lawfully and for its intended purpose. Do not attempt to disrupt or interfere with the Site.
3. You are responsible for the accuracy of information you provide to us.

4. Third‑party content, products and links

The Site may reference third‑party products, calculators, websites or services. We do not control and are not responsible for third‑party content. Inclusion does not imply recommendation or endorsement. Your use of third‑party services is at your own risk and subject to their terms and privacy policies.

5. Tools & calculators

Any tools and calculators on the Site are illustrative only. Results depend on inputs and assumptions and are not a quote or guarantee of approval, rate, fees or outcomes. Final figures will be confirmed in writing as part of any credit assistance we provide.

6. Fees, commissions & conflicts

We may receive commissions from lenders when you take out a loan through us. We will disclose commissions, fees and any known conflicts to you in our Credit Proposal or other documentation before you proceed.

7. Privacy

We handle personal information in accordance with our Privacy Policy. By using the Site you consent to that handling.

8. Intellectual property

Unless stated otherwise, the Site and its content are owned by Finvestor or our licensors and are protected by law. You may view the Site for personal use but must not copy, adapt, distribute or commercialise content without prior written consent.

9. Limitation of liability

To the maximum extent permitted by law, we exclude all warranties, guarantees and representations relating to the Site. We are not liable for any loss or damage (including indirect or consequential loss) arising from your use of, or reliance on, the Site. Nothing in these Terms limits rights you may have under the Australian Consumer Law that cannot be excluded.

10. Complaints & dispute resolution

If you have a concern, please contact us first so we can resolve it quickly and fairly:

• Email: [email protected]
• Phone: 1300 366 406
• Mail: Complaints Officer, Purple Circle Financial Services, 14A Porter Street, Beaconsfield, WA 6162, Australia

If we are unable to resolve your complaint, you may refer it to the Australian Financial Complaints Authority (AFCA): 1800 931 678 or www.afca.org.au.

11. Changes to the Site and these Terms

We may update the Site and these Terms from time to time. Updates take effect when posted on this page. Your continued use of the Site means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia. You submit to the non‑exclusive jurisdiction of the courts of those jurisdictions.

13. Contact

General enquiries: visit our Contact page.