Privacy Policy

Finvestor respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth).

Information We Collect

We may collect the following information:

Personal details such as name, address, phone number, and email address.
Financial information relevant to loan applications and related services.
Identification documents as required by law (e.g., driver’s licence, passport).
Details of your interactions with us, including feedback and complaints.

How We Use Your Information

To provide mortgage broking and related financial services.
To assess and process loan applications.
To comply with legal and regulatory obligations.
To communicate with you regarding your loan or financial needs.
To improve our services through feedback and analysis.

Disclosure of Your Information

We may disclose your personal information to lenders, insurers, credit reporting bodies, and other service providers as necessary to deliver our services. We will not sell your personal information to third parties.

Storage and Security

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information may be stored electronically in secured systems or in physical files.

Complaints and Disputes

If you believe we have breached your privacy, please contact us promptly so we can address your concerns fairly and quickly:

Email: [email protected]
Phone: 1300 366 406
Mail: Complaints Officer, Purple Circle Financial Services, 14A Porter Street, Beaconsfield, WA 6162, Australia

If we do not resolve your complaint, you may refer it to the Australian Financial Complaints Authority (AFCA):

Online: www.afca.org.au
Email: [email protected]
Telephone: 1800 931 678 (toll free)
Mail: GPO Box 3, Melbourne VIC 3001

Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary. Please contact us using the details above.

Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with the revised date.